Work Experience
mParticle
Product Manager
Years: 2023 – Present
Platform: Custom Data Platform – real-time, AI-powered
Deliver customer-valued innovations and expand the ability to respond to near-term customer product needs. Focussed on extending customers’ ability to connect mParticle to their data stack and transform it so they can do even more amazing things with it downstream of mParticle by increasing the breadth and discoverability of our data connections and transformations. Lead ROI-based trade-off decisions and apply a nuanced understanding of customer and technical context to drive creative solutions. Drive delivery of near-term customer needs, including new integrations, SDKs, minor enhancements, and fixes. Collaborate with stakeholders to drive the product roadmap.
WithMe Health
Technical Product Manager
Years: 2021 – 2023
Industry: Healthcare Technology
Served as the unifier of clinical, business, and technical teams. Developed, owned, and executed product roadmap for the operational and analytics data platforms. Led data programs and owned data in mobile/web apps and Analytics platforms. Translated product roadmap features into well-defined product requirements, including features, user stories, and acceptance criteria. Worked in an Agile environment and continuously reviewed the business needs, refined priorities, outlined milestones, and identified opportunities and risks. Prioritized and maintained the sprint backlog and balanced the requirements of stakeholders (clinical, product, sales, operations). Groomed user stories, gathered estimates, and worked with the team to ensure delivery of value. Assisted with UAT testing of new features, enhancements, or bug fixes.
DrFirst
Integration Manager
Years: 2015 – 2021
Industry: Healthcare Technology
Played different roles for over 5+ years in product operations while working with partners to adopt the technology and integrate SaaS-based solutions. Managed a team of 12 skilled engineers. Strategized, implemented, and maintained program initiatives that adhere to organizational objectives. Operationalized products and led strategic integrations while maintaining customer relationships.
Other Roles: Integration Team Lead, Senior Integration Engineer, Integration Engineer
Symantec
Cyber Threat Researcher
Years: 2014
Industry: Cyber Security
Created incident management tool by producing technical stories. Enhanced the internal incident management system. Conducted data research for 4 product trends, following through with design stories and user interfaces.
University of Maryland
Teaching Assistant
Years: 2011 – 2014
Designed the course materials and activities for the undergraduate course for Social and Ethical Impacts of Engineering Technology. Led weekly discussions and assisted in lectures.
Other Role: Technology Assistant